Frequently asked questions
Straight answers about cost, timelines, ownership and how we work. If yours isn't here, ask us.
General
What does Utah Business Solutions do?
Utah Business Solutions is a Utah company that designs and builds custom software, iPhone and Android apps, and websites, and runs SEO, online advertising and AI automation for businesses across the state.
Where is Utah Business Solutions located?
We are based in the Salt Lake Valley and work with businesses anywhere in Utah, from Logan to St. George, over video calls or in person along the Wasatch Front.
How do I get a quote?
Send a project request through the form on this site. We set up a short call to understand what you need, then send a fixed written quote with the scope, timeline and price.
Do I own my website, app or software?
Yes. You own the code, content, domains and accounts. We can keep hosting and maintaining everything, but you are never locked in.
Do you offer support after launch?
Yes. We offer hosting, maintenance, updates and improvements for everything we build.
Do you work with businesses outside Utah?
Yes. We focus on Utah businesses, and we also work with companies anywhere in the United States remotely.
What kinds of businesses do you work with?
Small and mid-sized businesses and startups: service companies, contractors, clinics, retailers, professional firms and new product companies. If you need software built or more customers online, we can help.
Can you take over an existing website or app?
Usually, yes. We review the current code and setup first, tell you honestly what is worth keeping, and quote any fixes or a rebuild.
Custom software
How much does custom software cost in Utah?
It depends on scope: how many types of users, screens and integrations the system needs. A focused internal tool is a much smaller project than a customer-facing platform. We scope it with you on a free call and send a fixed written quote before any work starts.
How long does a custom software project take?
Small tools often take a few weeks. Larger platforms are built in phases, with a usable first version early and more features after. Your quote includes a timeline, and you see working software at regular demos, not only at the end.
Do I own the code?
Yes. You own the code, the data and the accounts it runs on. We can host and maintain it for you, or hand everything to your own team.
Can you connect to the software we already use?
Usually, yes. Most projects connect to tools you already pay for, such as QuickBooks, Stripe, Google Workspace, Microsoft 365, HubSpot or Salesforce, through their APIs.
Mobile apps
Should I build a native app or a cross-platform app?
For most business apps, one cross-platform codebase covering iPhone and Android saves time and money. Native code makes sense when an app leans heavily on device features or performance. We recommend one on the first call and explain why.
How much does it cost to build an app in Utah?
Cost depends on the number of screens, user types, payments and what the backend has to do. A simple booking or loyalty app is a very different project from a marketplace. We scope it on a free call and send a fixed written quote.
Will you publish the app to the App Store and Google Play?
Yes. We prepare the store listings, screenshots and privacy details, submit the builds and handle review feedback. The apps are published under your own developer accounts, so you own them.
What happens after the app launches?
Apple and Google release new operating systems every year, and apps need updates to keep working well. We offer ongoing maintenance for fixes, updates and new features.
How much does a website cost for a small business in Utah?
It depends on how many pages you need and features like booking, payments or a client login. We scope it on a free call and send a fixed written quote, so the price is set before we start.
How long does it take to build a website?
Most small-business websites take a few weeks from kickoff to launch. The biggest factor is usually content: having your photos, service details and approvals ready keeps things moving.
Will my website show up on Google?
Every site we build is set up for search from the start: fast pages, clean code, titles and descriptions, structured data, a sitemap and Google Search Console. Ranking for competitive searches takes ongoing SEO work, which we also offer.
Can you redesign my existing website?
Yes. We rebuild it, keep or improve the pages that already rank, and set up redirects so you keep the search traffic you already have.
What is local SEO?
Local SEO makes your business show up for searches with local intent, like "plumber near me" or "web design Salt Lake City". It covers your Google Business Profile, map rankings, reviews and city-specific pages on your website.
What is AEO (answer engine optimization)?
AEO is optimizing your content so AI assistants and search features can use it as the answer, including ChatGPT, Google AI Overviews and voice search. It relies on clear question-and-answer content, structured data and consistent business details across the web.
How long does SEO take to work?
Technical fixes and Google Business Profile changes can help within weeks. Ranking for competitive searches usually takes several months of steady work. We report monthly so you can see the progress.
Do you guarantee first-page rankings?
No. Nobody controls Google's rankings, and anyone who guarantees them is guessing. We commit to the work, and we show you exactly what we did and what changed each month.
Ads and marketing
How much should a small business spend on Google Ads?
Start with a budget you can sustain for at least a couple of months, because campaigns need data to improve. The right number depends on your market and what clicks cost for your services. We estimate it from real keyword data before you commit.
Google Ads or Facebook Ads: which is better?
Google Ads reach people already searching for what you sell, which suits services with direct demand. Facebook and Instagram ads build demand with people who are not searching yet. Many businesses use both.
Do I keep my ad accounts?
Yes. Campaigns run in accounts owned by your business. You keep full access and all the data if you ever move on.
How do you measure results?
We track calls, form submissions and purchases back to the campaign that drove them, and report cost per lead every month.
AI automation
What can AI automate in a small business?
The best candidates are repetitive tasks with clear rules: answering common questions, booking appointments, following up with leads, entering data, and drafting routine emails and documents. We start by finding where it saves the most time.
Will AI replace my staff?
That is not the goal. AI takes the repetitive work off your team so they can spend their time on customers and on work that needs judgment.
Is my business data safe?
We design each system so your data stays in accounts you control, and we only connect the systems a task needs. We explain exactly where your data goes before we build anything.
How much does AI automation cost?
It depends on what the assistant does and how many systems it connects to. We scope it on a free call and send a fixed written quote before any work starts.
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